My Adventures in Chat Commerce (Part 2)
Last month, I wrote about my successful shopping experience with Hamlet, where I discovered and bought a table lamp via text. Around the same time, I needed to book a flight so I downloaded the Mezi app.
My Adventures in Chat Commerce
I read about Hamlet a couple of months ago. Having procrastinated on a ceiling light search because I had a specific aesthetic in mind yet technical limitations to conquer, I decided the time was ripe to try my "personal home stylist, from the comfort of my phone". I'm so glad I did.
Hamlet has a conveniently low barrier for consumer entry because it's just a number to text -- not an app, not even Facebook Messenger.