My Visit to a Payment-optional, Selfie-friendly Store
To recap, trends hit:
Instagrammable
New CPG sales channel
Small format
Self-checkout
Shift in ad dollars from digital to stores
And those missed:
Experience
Service
Product education
Brand immersion
The “chat” in chat commerce
Fun with CPG Replenishment
A number of companies are jumping in to build more distinct CPG brands and subscription programs and to prevent such categories from being forever solidified as commodities. Here are three I'm personally using and loving.
Media + Product Discovery = New Retail Experience
At the Brit + Co #CreateGood pop-up in Soho, worlds converge as the media company for women advertises its own platform, while bringing other brands to life inside its "5-day experience of all things good". Truth be told, #CreateGood uses these brands to round out Brit + Co IRL by providing visitors with sustenance and entertainment.
Improving Grocery in a Competitive Landscape
As the food shopping space anticipates innovation coming from Amazon/Whole Foods, here's my grocery tech wish list.
SXSW Highlights
I packed about 17 experiences into my one day (Saturday, 3/11/17) in Austin, not including all the mind-expanding conversations I had along the way. The global, truly interdisciplinary nature of the crowd this event continues to draw is beyond impressive.