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Retail Media: The New Ad Tech And The New Mall

While there appears to be little overlap between the smaller brands paying for placement in physical marketplaces and the larger consumer products companies appearing via ad tech on even larger retailers’ sites, the objectives are similar: Retailers need to leverage their real estate and traffic, brands need new opportunities for placement and consumers are on a quest to discover what’s new, or at least what’s new to them.

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The New E-Commerce Experiences Driving Results

Whether it’s leveraging marketing expenses with AR tools that go viral, using AR to convert more and reduce returns, deepening engagement to sell more via VR, developing fruitful long-term relationships by connecting 1:1 or livestreaming to connect with the masses, there’s more consumer openness and more business need than ever before for new e-commerce experiences.

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Why TheSkimm’s Foray Into Commerce This Holiday Season Was A Success

TheSkimm, which started as a daily newsletter in 2012, has been crystal clear since inception that its target audience is a female millennial that it refers to as The Skimm Girl. With a broad ambition to make it “easier for you to live smarter” perhaps it shouldn’t have been surprising that theSkimm would introduce a lifestyle commerce play meant to help its audience tackle holiday shopping.

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The Living Room is the New Dressing Room

“The living room is the new dressing room.” - Miki Berardelli, Kidbox CEO

I heard this shortly after telling someone that home is a shopping channel. If a fashion retailer doesn’t have a home strategy, it may be multichannel but I don't think I can say it’s omnichannel.

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Drop-Ship Strategy Considerations (Part 1)

Customers may or may not realize that when they're shopping online with multi-brand retailers, some of the product doesn't touch the retailer's hands and instead is sent directly from brand to end-user. This has benefits for all parties, as well as customer experience implications.

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Kicking off #GoodNewsRetail

What’s new and interesting? What looks good? What’s unproven but sounds like a good idea we should keep an eye on? I’ll use #GoodNewsRetail to share these finds on Twitter and Instagram and I hope you will, too.

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What's Working in Retail This Year

It's painfully easy to think of retailers who aren't doing well right now. Handy trackers even help us keep track of bankruptcies and store closures. But there also are bright spots I love watching. Here are some companies doing well right now and why I'm excited about them.

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Who Owns Retail Marketing?

As the number of ways we can see and reach customers grows, seemingly at an exponential rate, retail organizations also become more complex. More sharing is needed. Meeting calendars are filling up faster than ever. When an initiative touches marketing, online/mobile, store visits, and tech, who owns it? Everyone? No one?

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What I Hope Retailers Closing Stores Are Thinking About

In making store closure decisions, retailers are, of course, looking at real estate terms and four-wall profitability and the prospect that customers of a closed location may decide to shop in another location nearby.

I hope these additional considerations are also part of the conversation and planning, if not the decision-making process itself.

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Who Does Omnichannel Best? (Part 2)

Retailers can’t do “omnichannel” well without data that profile customers and their paths to purchase across channels. With in-store Wi-Fi log-ins and data collection powered by Euclid Connect, retailers gain illuminating visibility into how the store visit fits into a customer’s purchase journey

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